Refund Policy (including order changes, cancellations and exchanges)


Refund Policy (including order changes, cancellations and exchanges) - For printed products (T-Shirts, Hoodies, Pillows, Tote Bags, Mugs, etc.):

 

ORDER CHANGES OR CANCELLATIONS:

You may change or cancel your order within 24 hours of purchase PRIOR TO PRODUCTION by calling: +1(855) 976-2892 Monday through Friday 9am - 5pm PST 

NOTE: If you change or cancel your order after production has started, we will not be able to offer a refund as each item is custom produced.

 

PRODUCT REFUNDS OR EXCHANGES:

Upon receipt of your order, if there is an issue with print quality, or you received an incorrect item, you will be sent a replacement free of charge by calling: 

+1(855) 976-2892 Monday through Friday 9am - 5pm PST 

NOTE: We cannot offer refunds or exchanges in the following scenarios:

If you've had a change of heart about the item you purchased, unfortunately we cannot offer a refund or exchange, as each item is custom produced.

If you ordered an item of clothing and upon receipt it does not fit, unfortunately we cannot offer a refund or exchange, as each item is custom produced. *Please use size chart prior to placing your order to ensure proper sizing.

If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.